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Customer Reviews
SHIRLEY'S FLORIST AND EVENTS
Local Trussville, AL florist
Average Customer Rating: 4.8 of 5 stars. (74 reviews)
Date: Nov 10, 2017
Name:

State/Province: AL

I didn't personally see the arrangement that I sent and had no previous knowledge of this florist. However, the daughter of the deceased personally told me that it was an absolutely gorgeous arrangement that she took home and admired after burial. I highly recommend this florist and would definitely use them again.
Shirley's Reply:
Date: Nov 10, 2017, 9:43 am

Thank you so much for the great compliment and glowing recommendation!
Date: Oct 30, 2017
Name:

State/Province: AL

Great customer service. Pleasure to deal with. Quick delivery!
Date: Oct 17, 2017
Name:

State/Province: AL

Shirley's did a great job on flowers for two of my family members. She has our business from now on!
Date: Oct 13, 2017
Name:

State/Province: AL

Flowers were beautiful. They were delivered on time. Good service.
Date: Sep 11, 2017
Name:

State/Province: GA

Thanks for sending so quickly. They were lovely.
Denise's Reply:
Date: Sep 12, 2017, 7:08 am

You are so welcome. Thank you for your order. Have a great day.
Date: Sep 08, 2017
Name:

State/Province: AL

The flowers were beautiful! My mother-in-law LOVED them and they lasted well over a week.
Date: May 29, 2017
Name:

State/Province: AL

Always Beautiful flowers!
Shirley's Reply:
Date: May 30, 2017, 12:32 pm

Thank you so much for the wonderful review!
Date: Mar 18, 2017
Name:

State/Province: AL

Arrangement was beautiful, just what I wanted. Delivery was fast, too. Will be using them again.
Shirley's Reply:
Date: Mar 20, 2017, 9:21 am

Thank you for the wonderful review!
Date: Feb 27, 2017
Name:

State/Province: AL

The flowers arrangement was a gift to me from our cooperate office. They were beautiful.
Date: Feb 18, 2017
Name:

State/Province: AL

Loving them still 6d later
Date: Feb 11, 2017
Name:

State/Province: AL

You did a wonderful job on my husband's memorial service flowers. The arrangements were exactly what I asked for. Thank you.
Date: Feb 06, 2017
Name:

State/Province: OH

The website was easy to use, and the arrangement was delivered on time, and looked wonderful.
Date: Dec 31, 2016
Name:

State/Province: AL

Went to shop to order flowers for my Dad's funeral. Staff so helpful with choosing just the right arrangment. They didn't let me down, flowers were lovely.
Date: Dec 15, 2016
Name:

State/Province: AL

Beautiful flowers, prompt delivery!
Date: Nov 15, 2016
Name:

State/Province: AL

From ordering, to delivery the experience was very good. The flowers themselves were beautiful. Great work!
Date: Nov 02, 2016
Name:

State/Province: AL

Another beautiful arrangement. I lost my daughter in January (Cynthia Gillespie-Cannon) & the flowers were beautiful (thank you Earl).
Date: Oct 24, 2016
Name:

State/Province: AL

The arrangement was a little disappointing for $200.
Shirley's Reply:
Date: Oct 24, 2016, 1:17 pm

We are so sorry you were disappointed in your red rose spray. The designer has listed 36 roses with greenery, filler flowers and a bow as the recipe used to fill this order. It does not make a huge spray, but was tasteful and the cost of goods was correct.
Date: Sep 23, 2016
Name:

State/Province: AL

The flowers were beautiful and just what we needed!! Many thanks!
Shirley's Reply:
Date: Sep 26, 2016, 8:21 am

Thanks for the great review!
Date: Sep 12, 2016
Name:

State/Province: AL

I was very please with plant that I ordered. It was on time and very much appreciated by the family. Great service.
Shirley's Reply:
Date: Sep 12, 2016, 1:55 pm

Thank you so much!
Date: Aug 18, 2016
Name:

State/Province: AL

I have ordered flowers in he past to be delivered from other florist out of state and was very disappointed. I called for a Special order from Kansas City, Mo. to be delivered in Birmingham, Al. and the arrangement was absolutely beautiful. Once again you did a wonderful job. Thank You!!!
Date: Jun 27, 2016
Name:

State/Province: AL

Shirley's always do a wonderful job and my Lady always love the flowers.
Date: May 19, 2016
Name:

State/Province: AL

Shirley is the best at knowing & carrying-out explicit instructions to the scruple. She will help you say exactly what you want, then magically put it together. I have depended on her expertise since my son's 16th birthday in 1999-to my precious husband's funeral arrangement 2014 and beyond. Every life event she graces with her gift and love of flowers!
Shirley's Reply:
Date: May 20, 2016, 10:36 am

Thank you Elizabeth!
Date: May 16, 2016
Name:

State/Province: AL

Everything was as expected great flowers and service. The only issue I encountered I wasn't sure you would deliver to my address. the web page on delivery address had cities popup when you start typing it in and Clay or Pinson didn't appear other than that everything was wonderful thanks
Date: Apr 11, 2016
Name:

State/Province: AL

Delivered on time. The flowers were beautiful and they lasted a long time.
Date: Mar 29, 2016
Name:

State/Province: AL

The flowers were late. They were nice.
Date: Mar 23, 2016
Name:

State/Province: LA

Perfect way to send flowers, especially when I'm out of town. I appreciate the ease of use on the website and the delivery confirmation after the bouquet was delivered to the recipient.
Shirley's Reply:
Date: Mar 24, 2016, 9:04 am

Thanks for the great review! Shirley
Date: Mar 23, 2016
Name:

State/Province: LA

Perfect way to send flowers, especially when I'm out of town. I appreciate the ease of use on the website and the delivery confirmation after the bouquet was delivered to the recipient.
Date: Mar 17, 2016
Name:

State/Province: AL

Excellent, prompt service. Gorgeous arrangement. Very pleased!!
Date: Mar 11, 2016
Name:

State/Province: AL

I'm always pleased with the great service I get with you all,and my Lady is quit pleased too.I will be back soon.
Shirley's Reply:
Date: Mar 11, 2016, 9:37 am

Thank you for the great review!
Date: Mar 01, 2016
Name:

State/Province: AL

I ordered Valentine's flowers online for my wife. They were fresh, beautiful and she loved them.
Shirley's Reply:
Date: Mar 01, 2016, 9:20 am

Thank you so much for the great review!
Date: Feb 26, 2016
Name:

State/Province: AL

Ordered a valentine bouquet and it was perfect will recommend Shirley always.
SHIRLEY's Reply:
Date: Feb 26, 2016, 12:18 pm

Thank you so much for the review!
Date: Dec 04, 2015
Name:

State/Province: AL

Easy ordering and good pricing.
Date: Dec 01, 2015
Name:

State/Province: AL

excellent as always!
Date: Sep 22, 2015
Name:

State/Province: AL

I ordered the funeral spray on line -- the process was very easy and when the flowers arrived they were exactly as ordered. I was very satisfied.
Date: Sep 21, 2015
Name:

State/Province: AL

As always SUPERB service and a beautiful arrangement for my wife!! I can always count on you guys for all of my floral needs!! Thank you for making my life easier!!
Date: Sep 10, 2015
Name:

State/Province: AL

They always do beautiful work. I've been using Shirley's for years now and have never been unhappy.
Date: Aug 04, 2015
Name:

State/Province: AL

I LOVE the flower arrangement. Sunflowers are my favorite!!!!! The arrangement was well put together with a "special" touch from Mrs. Shirley and her staff. The vase made the arrangement even prettier. I am always pleased with their arrangements. Many compliments and recommendations. Thanks.... you guys did it again!!!
Date: Jul 01, 2015
Name:

State/Province: AL

The wreath arrangement provided to the service was better than the pictured example. Substitutions were made that were bright beautiful and added to the classic elegance. The receiving family was comforted by this. The wreath was taken home by a family member after the graveside service.
Date: Jun 23, 2015
Name:

State/Province: AL

Everything was delivered as promised. Especially liked the option of adding chocolate to the order.
Date: Jun 13, 2015
Name:

State/Province: AL

The plant was delivered within less than 24 hours notice, perfectly, on time, and beautiful. Ordering process was a breeze and didplay/description on website was very helpful and exactly as described. Thank you!
Shirley's Reply:
Date: Jun 18, 2015, 11:59 am

Thank you so much!
Date: Jun 13, 2015
Name:

State/Province: AL

Great service,,thank you!
Shirley's Reply:
Date: Jun 18, 2015, 12:00 pm

Thanks again!
Date: May 29, 2015
Name:

State/Province: AZ

Delivered on time and in perfect condition. Very impressive arrangement.
Shirley's Reply:
Date: Jun 09, 2015, 9:48 am

Thank you for such a great review!
Shirley's Reply:
Date: Jun 18, 2015, 12:00 pm

Thank you so much!
Date: May 20, 2015
Name:

State/Province: AL

Basket was full of wonderful goodies and my husband enjoyed it greatly.
Shirley's Reply:
Date: Jun 09, 2015, 9:49 am

Thank you!
Date: May 03, 2015
Name:

State/Province: AL

My shopping experience with Shirley's Florist was excellent. Their service was prompt, the flowers were lovely and their website was easy to navigate. They honored my request for time and date of delivery and the experience made me strongly inclined to use them again for my floral needs.
Shirley's Reply:
Date: May 06, 2015, 8:23 am

Thank you so much for posting this to my Flower Shop Network website. It is greatly appreciated!
Date: Apr 06, 2015
Name:

State/Province: AL

Shirley has the prettiest arrangements I've ever seen. The nicest owner and delivery I've EVER HAD ! Would highly recommend Shirley for all your needs.
Shirley's Reply:
Date: Jun 18, 2015, 12:01 pm

Thank you!
Date: Apr 03, 2015
Name:

State/Province: AL

I always get excellent service at Shirley's Florist. I will be back.
Shirley's Reply:
Date: Jun 18, 2015, 12:01 pm

Thank you!
Date: Apr 02, 2015
Name:

State/Province: AL

Flowers were lovely and continued to bloom. I actually bought two arrangements. The only issue I have is the delivery charge, especially when the address is less than a mile away. I paid $20 for delivery. As for convenience and arrangements, they were fine.
Shirley Carmack's Reply:
Date: Apr 03, 2015, 4:33 pm

Please send me more information about your order. We only charge 9.95 for delivery and if you were charged 20.00 I need to find out why. Please send your email to shirleysflorist@bellsouth.net
Shirley's Reply:
Date: Jun 18, 2015, 12:08 pm

I'm so sorry it has taken so long to get back with you on this order for Sadie George. This order was wired to my shop from Flower Shop Network. It came in as 2 separate orders and that is how the 2 delivery charges happened. Please order directly from me in the future and I promise you will only be charged 1 delivery charge going to the same address. 205-655-1600
Date: Mar 24, 2015
Name:

State/Province: AL

I love ordering from Shirley's Flowers. The ease of ordering is great and so is the selection of arrangements. The flowers are always delivered on time.
Shirley's Reply:
Date: Jun 18, 2015, 12:10 pm

Thank you for your review!
Date: Mar 21, 2015
Name:

State/Province: AL

The arrangement was gorgeous and received several compliments. I was just a little disappointed in the size compared to cost. Overall experience was wonderful, and I will use and recommend your service to others.
Date: Feb 27, 2015
Name:

State/Province: AL

As usual, the arrangement was very nice and delivered on time. Thanks! Billy
Date: Feb 14, 2015
Name:

State/Province: AL

I just placed an last minute order for a spray for a funeral for my aunt's father and they were amazing to deal with on the phone & reassured me that my order would be delivered before 11 am. It was 8 their time but I was panicked and very relieved that they were so accommodating. Thanks Shirley!!!
Date: Feb 02, 2015
Name:

State/Province: AL

Flowers were gorgeous but when I called to change a few things on the order the person on the phone seemed annoyed.
shirley's Reply:
Date: Feb 02, 2015, 12:57 pm

Lacie, I am so pleased that you loved your flowers. Please call me on my cell 205-567-2063. I need to find out who you spoke with about your changes. We pride ourselves on excellent customer service and I don't allow anything less from my employees. I'm so sorry this happened to you.
Date: Oct 09, 2014
Name:

State/Province: AL

The flowers were beautiful as always. I am deployed to Afghanistan ; so I ordered them online. Thanks again
shirley's Reply:
Date: Oct 09, 2014, 12:07 pm

Thank you Ronnie!
shirley's Reply:
Date: Oct 09, 2014, 12:08 pm

Thank you so much!
Date: Oct 07, 2014
Name:

State/Province: AL

The roses I received were beautiful! I know when flowers comes from Shirley's that they are put together with perfection! Thank you Shirley for making my Anniversary special!
shirley's Reply:
Date: Oct 09, 2014, 12:08 pm

Thank you so much!
Date: Sep 18, 2014
Name:

State/Province: IN

Awesome service as always!! Thanks
shirley's Reply:
Date: Sep 19, 2014, 8:07 pm

Thank you David!
Date: Sep 05, 2014
Name:

State/Province: AL

Peace lily was beautiful. Delivered promptly with little notice. Thanks
Shirley's Reply:
Date: Jun 18, 2015, 12:13 pm

Thank you!
Date: Aug 08, 2014
Name:

State/Province: AL

Ordered via internet 3pm the day before funeral and got a call the time of the funeral stating that the arrangement was unable to be delivered because the driver had already left before they got my online order. Cancelled my order and went with someone else. Very disappointed.
Date: May 06, 2014
Name:

State/Province: AL

Flower arrangement was beautiful and amazing. Love the smell of fresh flowers!!!! I use and refer Shirley's Florist. Thanks!!
Shirley Carmack's Reply:
Date: Aug 08, 2014, 11:52 am

Thank you!
Date: May 01, 2014
Name:

State/Province: AL

I attempted to purchase a floral arrangement to brighten someone’s day from a company that was not local. The Experience was a sheer nightmare. I was referred to Shirley’s Florist in Trussville, AL. Although skeptical because of my last experience with a different floral company, the people at Shirley’s Florist were very professional and the arrangement looked just like the image on their website. I will use the company again and tell others about the wonderful work they do.
Shirley Carmack's Reply:
Date: Aug 08, 2014, 11:50 am

Thank you!
Date: Feb 18, 2014
Name:

State/Province: AL

The day after the snow and the day before valintines. You got there early greeted my wife with a smile at the front and called her by name. The flowers were fresh and beautiful . Thanks Shirley's , I was just happy you made it after the snow . Jon well done.
Date: Oct 28, 2012
Name:

State/Province: AL

Thank you for posting these fcoeboak pages of the wire services. As a florist for the past 39 years, I am embarrassed to be a member of Teleflora and will be canceling my membership. I have felt for the past few years that the wire services are a detriment to the integrity of the flower business by their promises to deliver the world .same day delivery no second choices and all for 29.99.Their frenzy to capture as many orders as possible without letting the customers know the limitations of the florists is the epitomy of greed. They undersell the product, over promise the expectations of the customer, and set the florist up for failure. It is time for florists to develop their own websites and educate the public to use a search engine to find flowers delivered in and urge them to talk directly to the local florist in the town where they want the flowers delivered. Wire services are no longer needed in the age of free long distance and the internet.
Date: Feb 08, 2012
Name:

State/Province: GA

Did not see final order but was told by many they were beautiful. Thank you for getting them to the funeral home on time as I ordered the day of.
Shirley Carmack's Reply:
Date: Aug 08, 2014, 11:52 am

Thank you!
Date: Oct 11, 2011
Name:

State/Province: NC

Shirley Carmack's Reply:
Date: Aug 08, 2014, 11:53 am

Thank you!
Date: Aug 20, 2011
Name:

State/Province: AL

I appreciated the call that I got when there was a question about my order. It showed care for the customer and attention to detail.
Date: Aug 03, 2011
Name:

State/Province: LA

Awesome! All of the hospital staff said it was one of the prettiest arrangements they'd ever seen. Thanks!
Date: Mar 18, 2011
Name:

State/Province: IL

I ordered flowers online and they were delivered as requested and looked amazing! I would definitely use Shirley's Florist again and I highly recommend it!
Date: Dec 31, 2010
Name:

State/Province: AL

Flowers were fresh and nice. She was pleasantly surprised and I will definately use this service again. Thanks,
Shirley's Reply:
Date: Jun 18, 2015, 12:14 pm

Thank you!
Date: Oct 30, 2010
Name:

State/Province: AL

Shirley and her terrific staff took such good care of us when our mother died. Her talent goes far beyond her arrangements, rather in the way she makes us feel when we call for her assistance. We love Shirley!
Shirley's Reply:
Date: Jun 18, 2015, 12:13 pm

Thank you!
Date: Feb 07, 2008
Name:

State/Province: AL

I was compelled to personally stop by Shirley's to tell her how impressed I was with the funeral arrangement that I had bought a couple of days earlier. Of the dozen or so arrangements at the funeral, the one from Shirley's (mine) was far and away distinguished from the others. Aside from having the most impressive design, you could just tell that the florist who produced it did so with pride. I will recommend Shirley's Florist to others from now on!
Shirley's Reply:
Date: Jun 18, 2015, 12:11 pm

Thank you!
Date: Feb 07, 2007
Name:

State/Province: AL

Easy to deal with. Excellent quality of products.
Date: Feb 07, 2007
Name:

State/Province: AL

Shirley's is wonderful! Great service and very talented designers.
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SHIRLEY'S FLORIST AND EVENTS
233 Main Street
Trussville, AL. 35173
Local: (205) 655-1600

All prices shown in US dollars



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